Miller & Miller Auctions Ltd.
Privacy Policy
At Miller & Miller Auctions Ltd., the privacy of our consignors, bidders, buyers and website visitors is of the utmost importance. Miller & Miller Auctions Ltd. strives to gain and maintain the trust of our consignors, bidders and buyers by continually protecting identities and holding information in confidence. All information that you provide us — whether via our website, by mail, email, text, social media, in person or other source — is held in confidence, except as herein noted. This Privacy Policy applies to all types of information collected from users, whatever the source. By using the services and/or registering for an account with Miller & Miller Auctions Ltd., you are accepting the terms of this Privacy Policy, and you are consenting to our collection, use, disclosure, retention, and protection of your personal information as described in this Privacy Policy.
Types of Information Collected
We collect some or all of the following, depending on which form you complete:
• Your name, email address, mailing address, telephone number, and information about your collecting or selling interests.
• If you register to bid or consign, we collect the information required for registration (which may include valid payment information where applicable).
• Information you provide in person, by mail, email, text, social media or other source
We may also automatically record:
• Your IP address, session duration, transaction data, the sequence and addresses of pages you visit, and (where applicable) data entered on those pages — to help us improve the website’s navigation, functionality, and overall service.
• Usage of “cookies” or similar technologies: these allow our web server to recognise you as a returning user, may store user‑identifiers so you don’t need to re‑enter credentials on each visit, and enable us to provide personalized services. You can configure your web browser to refuse or warn about cookies. Cookies do not reveal your browsing activity on other websites — only your activity on our site.
• Third‑party cookies or web beacons associated with analytics providers, marketing partners or other trusted vendors contracted by us — these may log your IP address but do not collect personally identifiable information beyond what you have consented to provide.
Use of Information
We may use the information we collect for the following purposes:
• Registering you as a consignor, bidder or buyer; facilitating bidding, invoicing, payment, consignments and purchases.
• Communicating with you about auctions, consignments, new auction listings, services or other opportunities offered by Miller & Miller Auctions Ltd.
• Providing customer service, responding to your inquiries, and verifying user identity to help prevent fraud or misuse.
• Improving our website, services, and user experience based on usage patterns and demographic analysis — strictly for internal use.
• Complying with legal, regulatory, tax or accounting requirements.
Disclosure of Information
Miller & Miller Auctions Ltd. may disclose personal information in the following situations:
• To trusted third‑party service providers assisting us with payment processing, shipping or delivery, website hosting, analytics, marketing, email/postal communications, or customer service.
• To comply with applicable laws, regulations, court orders or legal processes, or to respond to lawful requests by public authorities.
• If we believe disclosure is necessary to protect the rights, property or safety of Miller & Miller, our customers or others, or to prevent fraud or harm.
• For auction transparency: sale results such as prices realized may be published or shared, but such disclosures will exclude personally identifying information.
Storage & Security of Information
Miller & Miller Auctions Ltd. maintains reasonable administrative, technical, and physical safeguards to protect the confidentiality, integrity and security of your personal information. Access is restricted to employees or service providers who require the information to perform their duties. Session timeouts and other measures help protect against unauthorized access or misuse.
Reviewing and Updating Your Information
We strive to keep your personal information accurate, complete and up to date. You may review or update certain information through your online account. For corrections that cannot be made online, contact us using the details below. You may request access to, or correction of, the personal information we hold about you, subject to legal or operational limitations
Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal or regulatory obligations. When information is no longer required, we securely delete, anonymize or destroy it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements or industry standards. The revised policy will be posted on our website with a notice indicating that an update has occurred. Continued use of our services after any modification signifies acceptance of the updated policy. We encourage users to review this Privacy Policy regularly.
Contact Information
If you have questions, concerns, or believe your personal information has been compromised or misused, please contact us:
Miller & Miller Auctions Ltd.
59 Webster Street
New Hamburg, Ontario N3A 1W8
Email: info@millerandmillerauctions.com
Phone: 519‑662‑4800
Last Updated: December 4, 2026